[Resolved]  Safexpress — Luggage missing and irresponsible behaviour from the dispatch agency

I had booked an order to shift lugguages from Mumbai to Ambur, TamilNadu. After paying the money only after 20 days they dispatched the items. And out of 4 boxes one box was replaced with someone else lugguage and I am in touch with vendor for past 10 days who dispatched my lugguage and he tells everytime to wait for 2 days. Highly irritating. I had some costly items in my lugguage which got misplaced with someone else lugguage. Now I got a box which doesn't belong to me. The Manager at dispatch site is very irresponsible that he took 20 days to dispatch after paying the charges. Also, Now he is always giving lame reasons and asking to wait. That's it. It's been 10 days and still no response.
My waybill number[protected].
My Mobile Number - [protected].