[Resolved] Safexpress — Material received in Shortage condition - LR No: 97639955 | |
Dear Sir/Mam To: The Head office Safexpress Our supplier said that they have booked the goods of 480 kgs of Green Cardamom through your Kattappana Safexpress with 10 PP Bags (50 kgs x 9 bags - 450 kgs) & 30 kgs (1 Bag). But we have received the goods of only 463.400 kgs 10 PP Bags 50 kgs x 8 bags - 400 kgs 48.400 kgs (1 Bag Damaged) 15 kgs (1 Bag) - 15 kgs Total - 463.400 kgs material only we have received and we have tried several times to contact Safexpress Kattappana about this issue and all our efforts end in vain and we have not got any proper response from your Kattappana Safexpress. We are herewith attaching all the Whatsapp screenshots from our supplier and Safexpress Kattappana for the same and bag photos for your reference and we will wait for your sincere feedback soon. We are dealing with many of the transporters but we have not experienced this kind of issue before. 1) Material LR was given one week before and material moved from Kattappana after one week. 2) Bags are Damaged 3) Quantity is decreasing from one bag Looking forward to having your kind reply.. Sincerely, CHOLA SUPERFOODS 7/134-6, KRISHNARAJAPURAM 7th Street, Tuticorin - 628002, Tamil Nadu, India Was this information helpful? | |
Oct 14, 2021 Complaint marked as Resolved The matter is solved by Safexpress. Thank you so much. Safexpress customer support has been notified about the posted complaint. Verified Support Sep 21, 2021 Safexpress Customer Care's response Apologies for the inconvenience caused to you. We are escalating your complaint to the concerned department. Our representative will get back to you soon.
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To: The Head office
Safexpress
Till today we have not received any response from you about the shortage and damaged material from your end.
Its almost more than 20 days since we told you about this matter. Why there is no response from your end.