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Safexpress — Misplace the material

I send a materials through your kolkata office to aizal ( pin 796701 ) on 27/04/2021 paid basis. ( paid 3384 inr in your kolkata office ).
but till today the material does not received by the party.
whats happened with my material, please solved the problem
cn.no. 92720086
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Apologies for the inconvenience caused, we are looking into the matter. Kindly allow us some time your issue will be resolved soon.
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