[Resolved]  Safexpress — My carton is torn out and goods are missing from inside it.

Address:	Ranchi, Jharkhand, 834005
Website:	safexpress.com

I bought a Safexpress carton and put my luggage in it weighing about 10kgs. But today when I received it the carton is torn out and my expensive clothes and important documents are missing from inside it. I submitted the good on 14th December 2015 at Pilani WB Number 43121015. My goods which are missing were worth approximately Rs 20, 000. I am very pissed off and unhappy because of the service they have given and torn out luggage. I want immediate attention to this matter. I wish to have my luggage back, if not an equal valuation for the same, plus this compensation should also include the potential cost of some of the certificates which were valuable to me. Apart from this I had some memories which were attached to my goods. I want a compensation of atleast 40-50, 000 Rs. Plus this sort of customer service is not at all expected from such a big company as Safexpress.