[Resolved]  Safexpress — my parcel, waybill[protected], dt-30.07.2018 short supply & not delivering

Address:

Pune, Maharashtra, 412114

I had chosen "Safe Express" service to send my package from Cochin to Pune, way bill 56402018, Dt-30.07.2018. I received short of 1 box out of 11 boxes. The left out box reached Pune on 10.08.2018 but not delivered till date. After lot of pain in reaching Safe-express customer care it was assured to deliver the box on 11.08.2018, till date the delivery has not happened.

Also after repeated complaint to their representative Mr. Santosh, Pune office no action had been taken so far. As per Mr. Santosh he will deliver as per his wish.

The customer service is so pathetic that the no representative is never available & is never reachable on Toll free-[protected]. I tried to reach out to them more than a dozen times and never received a prompt response.

I would like the company to be more sincere in their services and not excused for the lost or misplaced packages. This is highly disappointing & frustrating as my family is facing lot of troubles since my all kitchen items are stuck in that box.

I would request to take stern action against the Pune representative & ask deliver my goods at the earliest.