[Resolved] Safexpress — non-receipt of consignment no.63956115

SR Hota

from Bhubaneshwar, Odisha

Address:

1, Mancheswar Indl. Estate, Bhubaneswar, Khordha, Odisha, 751010

We had booked one machine from cijen pharma machinery pvt. Ltd., ahmedabad on 02.03.2019 vide lr no. 63956115. Though the machine has reached bhubaneswar early morning, it was not delivered today in spite of repeated telephonic request to the bbsr local office. The urgency of booking by your transport service is not being understood by the persons concerned at your bhubaneswar office taking things lightly which will hamper the reputation of smart quick delivery system of your company. The charges to pay as applicable is rs.4871.00 plus tps totaling rs.5226.00 although your online booking charges are about rs.3500.00. Kindly look in to the matter and instruct to deliver the consignment at the earliest.

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Apr 9, 2019

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2019

Safexpress Customer Care's response Apologies for the inconvenience caused to you. We are escalating your complaint to the concerned department. Our representative will get back to you soon.