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Safexpress — Not dispatching the 1 bag out of two bag

I have submitted my two bag on 23rd September 2021 vide way bill no. 99005293 in Leh but one bag out of two has not been delivered till date. It is also stated that only one bag has been mentioned in builty/bill paper while I have submitted two bag mentioned in my way bill receiving. Please solve this issue as soon as possible.
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