[Resolved] Safexpress — Not fulfill the promised service | |
I booked my bike as parcel from Mathura (UP) to Pallassana, Palakkad (Kerala)... the company promises a door delivery service and i pay Rs.8000/- full amount for that service... but when it reached in Palakkad office they called me and asked to take the bike from there... i told them that the office is 30 kms away from my home and request to make door delivery... they didn't accept and they give me a reason that they have no suitable vehicle to deliver the bike... Was this information helpful? | |
Nov 17, 2022 Complaint marked as Resolved Safexpress customer support has been notified about the posted complaint. Verified Support Oct 17, 2022 Safexpress Customer Care's response We apologize for the inconvenience caused, kindly share your contact details and waybill number so that we can assist you in a better way.
| |
 Add a Comment | Share Tweet |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
78%
Complaints
964
Pending
139
Resolved
708
View all 964 Safexpress reviews & complaints
+91 11 2678 3281
Mahipalpur Extension, NH-8, New Delhi, New Delhi, Delhi, India - 110037
View all Safexpress contact information
Post your Comment