[Resolved]  Safexpress — Not fulfill the promised service

I booked my bike as parcel from Mathura (UP) to Pallassana, Palakkad (Kerala)... the company promises a door delivery service and i pay Rs.8000/- full amount for that service... but when it reached in Palakkad office they called me and asked to take the bike from there... i told them that the office is 30 kms away from my home and request to make door delivery... they didn't accept and they give me a reason that they have no suitable vehicle to deliver the bike...
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Nov 17, 2022
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2022
Safexpress Customer Care's response
We apologize for the inconvenience caused, kindly share your contact details and waybill number so that we can assist you in a better way.
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