[Resolved]  Safexpress — Not picking mobile & not delivering goods as it is sunday today

I had booked 3 parcles from erode to ludhiana e-way bill no 92083191
dated 1/3/21. i enquired online, all three parcels reached on saturday 7 p.m at ludhiana. Today morning from 9.35 am to 11.40 am i am regularily calling at mobile no [protected], but no one picked my mobile. After 5 missed calls he picked my phone and give me another no [protected], he also picked my phone once & told me that i will try to deliver your goods. but afterwards i tried 4 times but he did not picked my phone . Again i called [protected] & he again give me another no [protected] . when i called this no he refused to deliver the goods and told me that today is sunday and i will not deliver your goods.
It is quiet frustrating for me as the goods were very essential for me, thats why i have paid extra for the goods
so i please request you to do the needfull & deliver me goods today.
i am not satisfied with the company's service at all . i hadn't paid extra so that my goods would be delivered late . what type of service are you and your company is offering. if my parcels could not be delivered today its your duty to inform me about the same .
i again request you to please send the goods earliest by tomorrow's morning .
Thank you
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Aug 5, 2021
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2021
Safexpress Customer Care's response
Apologies for the inconvenience caused, kindly share your contact details so that we can assist you in a better way.
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