Submit a Complaint
Postal & Delivery Services
Safexpress

[Resolved]  Safexpress — Not receiving my consignment. Giving wrong waybill number.

I have send my parcel through safexpress, , but it has not being delivered even after 2 weeks. The waybill number given to me, , was wrong. It has been delivered to a different person and different address. I have send request to update me, , but to no avail. The safeexpress team is not updating me about my complaint or not acknowledging .. as a customer, , I have the right to know whereabouts of my parcel or the problem with this parcel delivery, as I have paid for this service. Kindly do the needful and update as soon as possible
Was this information helpful?
No (0)
Yes (1)
Aug 9, 2022
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2022
Safexpress Customer Care's response We apologize for the inconvenience caused, kindly share your contact details and waybill number so that we can assist you in a better way.
Complaint comments 
1 Comment

Related Safexpress reviews

[Resolved]Safexpress - Consignment AWB NUMBER 10001160462[Resolved]Safexpress - Fraud call for refund against earlier complaint1[Resolved]Safexpress - Steel box and inside goods are damaged against way bill No 1000051639281[Resolved]Safexpress - Steel box damaged against way bill No. 1000051639281[Resolved]Safexpress - Compensation for Delayed Delivery (Waybill No. 100005325268) and Financial Loss Incurred
View all 1067 Safexpress Reviews

Comments

A pickup request made through safexpress. But how can Rivigo team pick up my consignment when I have made request through Safexpress??
How can I get a waybill number from safexpress??

Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Safexpress
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    1067
    Pending
    204
    Resolved
    718
    View all 1067 Safexpress reviews & complaints
    Safexpress Phone
    +91 11 2678 3281
    Safexpress Address
    Mahipalpur Extension, NH-8, New Delhi, New Delhi, Delhi, India - 110037
    View all Safexpress contact information