[Resolved]  Safexpress — Not reliable if you are on a schedule

Address:Patel Nagar

I made a booking for pick-up on 19th August. Received communication from safexpress only on 21st August. I was told they will definitely pickup on 22nd morning. It is now evening of 22nd August and their representative just called me to say that their trucks have been stopped because of various issues. They can now come only on 23rd morning. They should just refuse service if they can't handle the load.
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Complaint comments 

Comments

REQ[protected] is the reference for my pick up request.
Update. 23rd August. It is past 12 pm now and safexpress reps are not even receiving calls.
Apologies for the inconvenience caused to you. We are escalating your complaint, our representative will get back to you soon. Thank you!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Safexpress
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    1069
    Pending
    208
    Resolved
    718
    Safexpress Phone
    +91 11 2678 3281
    Safexpress Address
    Mahipalpur Extension, NH-8, New Delhi, New Delhi, Delhi, India - 110037
    View all Safexpress contact information