[Resolved] Safexpress — online order delivery delayed for more than 1 month..

madhumitabarman

from Delhi, Delhi

Address:

Kolkata, West Bengal, 700107

My complaint number is [protected]. This is with reference to an online order from flipkart.com dated 20th september 2017. As per flipkart the said item was supposed to be delivered by 13th october 2017.

I had made several complaints to the filpkart customer care. But the problem didn't resolve.

On last 25th october 2017 i had received a call from safe express in the morning that due to non availability of vehicle they are not able to deliver the product.

They ensured me that it will be delivered by 26th oct 2017 before 12:00pm.

After contacting the safe express customer care executive. The status is showing that safe express couldn't deliver the product at my place due to any reason..

Kindly look into the matter the delivery the same by today itself.

Thanking you

Madhumita barman lakra

[protected]

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Nov 27, 2017

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2017

Safexpress Customer Care's response Apologies for the inconvenience caused to you. We are forwarding your complaint to the concerned department. Our representative will get back to you shortly.

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Comments

Sujit Bhakta

from Kolkata, West Bengal

Dear Sir,

We United Laboratories India Pvt Ltd received two packages of Waybill No. 56598441 & 57083924 on 05 Jan'18 & 12 Jan'18 respectively.This is to inform you that while downloading the GST bill from Safe Express's website then we facing certain problems.

After speaking with your customer care no we got to know that our GST no. which your team had entered at their end is 19AAACV3899C1Z2 which is wrong, and it should be 19AAACU3899C1Z2.

After several follow ups with customer care team the issue is yet to be resolved.

So request you to please do the needful. Your solicitation will be highly appreciated.
Regards,
Sujit
[protected]