Safexpress — Package not delivered yet

Surya Mummana

from Visakhapatnam, Andhra Pradesh

Nov 10, 2021

Address:

1-128/1/1 chinamushidiwada pendurthy -530012

Dear sir/madam
This is Suryanarayana Mummana from Visakhapatnam. My waybill number is 97798744. The courier was dispatched by my colleague from tinsukia (Assam) on 30 sep 2021, It’s been two months I have not received the item which are very valuable like documents etc.. and even spoken to the concern person from where the courier was dispatched. I got the reply from your staff that the courier is in Hyderabad and the package was not traceable by the staff due to more number of packages. So it’s kindly requested to treat the matter as urgent and deliver my courier as early as possible
Thanking you in anticipation

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Comments

Safexpress Customer Care

from Gurgaon, Haryana

Nov 11, 2021

Verified Support

We apologize for the inconvenience caused, we are looking into the matter, kindly allow us some time. Your issue will be resolved soon.

Surya Mummana's [Complaint's author] reply, Nov 25, 2021

Dear sir, I have spoken to your customer support. I got the reply that my issue will be resolved in three to four days, if not so your agency will process a claim regarding my package till now there is no intimation from your side

Surya Mummana

from Visakhapatnam, Andhra Pradesh

Nov 17, 2021

Please resolve the issue early important items are kept in that package