[Resolved]  Safexpress — Package opened and valuables stolen

Address:Meerut, Uttar Pradesh, 250001
Website:www.safexpress.com

My waybill no. Was 51263927. My parents had packed 2 cargos and sent it on 15th june from meerut to mumbai. I had received it on 21 june 2017. After i received my package i found that it had been opened and resealed using safexperess tape. The thief had used safexpress tape to avoid any doubt, so that the theft could be ascertained only after opening the package. The thief has access to the tapes and cargos of the company which makes it sure that it is one of the company's employees

I had 2 cosmetic kits which have been stolen. All the items were new and expensive of more than rs. 5000. One of the cargos had my purse in it which contained around rs 300, even that is missing.

All my handbags were opened and checked by the thief and my new headphones packet was also torn and they are missing now.

The company did not check for weight when it was transporting my cargos from one place to another. This is heights of mismanagement where there own employees are stealing from the clients and company has no mechanism of even tracking them.
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Jul 24, 2017
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Jun 21, 2017
Dhiraj Mali's response
kj
Verified Support
Jun 23, 2017
Safexpress Customer Care's response
We really apologize for the inconvenience caused. We are working on your complaint, please be assured of timely resolution.
Complaint comments 

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Sir aap ki company to juth bhi jordar bolti hai, itni ghatiya compny to mene aaj
tak kabhi nai dekhi, sab juth bolte hai,

Dhiraj Mali

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