[Resolved]  Safexpress — Parcel not delivered even after 2 weeks

Waybill no[protected]: delivery from noida to khatauli. The parcel was booked on 24th august and it reached muzaffarnagar safexpress office on 27th aug. Muzaffarnagar to khatauli is only 25km. It was out for delivery on 30th august and i received a call from delivery agent on 31st august saying that the parcel is very small he won't ship it that time (I don't know the reason). The logistics company takes extra charges for delivery from office to destination, so this kind of response from delivery agent is not acceptable. Ithe parcel is in muzaffarnagar for more than 1 week. What is taking so long to deliver parcel to a distance of 25km? These days have been very inconvenient due to bad service of safexpress. Hope to get my parcel as soon as possible.
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Sep 9, 2020
Complaint marked as Resolved 
They called and messaged the next day itself.
Safexpress customer support has been notified about the posted complaint.
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Waybill no.86418577
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