[Resolved] Safexpress — Posing as safexpress pick up.

Ayio

from Chennai, Tamil Nadu

Jun 28, 2022

Address:	No. 92, Porur truck road. Katupakkum chennai 56
Website:	Expresscargocourier

I have made a pick up request to safe express. This person from Express courier and cargo came to pick up saying that its from safexpress. Now they have not sent it through safexpress, , and my parcel has not yet been delivered even after 2 weeks, , even though they took the charge saying it'll be delivered within 1 week.
Please get back on how a pick up request made to Safexpress, given to someone other courier without the customer consent.

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Aug 14, 2022

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2022

Safexpress Customer Care's response We apologize for the inconvenience caused, kindly share your contact details and waybill number so that we can assist you in a better way.