| Address: | 795001 | | Website: | SAFEXPRESS PRIVATE LTD |
I send my five(5) parcels box from Kolkata, Shantipur to Imphal on September on the name of Sorensangbam Rajen Singh, Singjamei Thongam Leikai, P.O&P.S:- Singjamei, Manipur (Imphal West), Pin no.-795008. My consignment nos./Waybill no. Is 4391981. Out of 5percel box I received only four (4nos.) parcels box on 27/10/15 at 4.23pm.One box still left to receive. On that left one box have many new clothes and costly products insides the box which namely:-
1. 3pcs. Kashmiri Pashmina shawls (Total cost Rs.9000).
2. 8pcs. Double Bed Sheet cotton (Rs.5650)
3. 5pcs. Single Bed sheet cotton (Rs. 2750)
4. Pillow Cover Cotton (Rs.850)
5. 1pc.Blouse Unstitched (Rs. 350) Total: - 18600/-
When they (courier) come to pick up my 5parcel box they not mention about insurance amount of that 5 parcel box’s and also we have no idea about mentioning insurance amount while sending any parcels. Not only that I have proof that I never told my 5 parcel box’s amount was Rs.10000 only. On the same day from BCKV College, we four peoples send our parcels together on different area of Manipur (Imphal).They also not asked the amount of each box and they not give any official paper for signature. It’s totally false at internet they showed total amount of parcels box’s was only Rs.10000/-.While sending my parcels I never mention the total amount was Rs. 10000 and no signature was done from my side. These were unfair to us as customer who believes and send all our valuable products. If product amount was only few then i would not complain and claimed. But my undelivered parcels box products was all new products and total amount was Rs.18600/-. That’s why I was complaining / claiming my loss products. I was not claiming the false statement. If I got my undelivered parcels box that time you can open and see the values of my products. And I will return my claiming amount to you.
Several time I complained to Kolkata Safe Express they already told it was reached Guwahati branch after that I enquired to Guwahati Branch, they told me it’s already send to Imphal Branch. In Imphal branch, they told me they received only 4parcels box. I already complain many times in the phone but no response from any branch. I would be very thankful if you kindly solve my problem as soon as possible. Was this information helpful? | 
