[Resolved]  Safexpress — safexpress poor service and my product is still lying with them

I have order a furniture from insaraf.com from rajasthan to moradabad the product reached at location on 9th sep, i found the product damaged and opened as the moradabad branch dont have proper vehicle to send it to my house so they opened it, i refuse to take delivery. Now the company insaraf is waiting fr the damaged product so they can reshipped the new product but its now more than a month that the product is lying with moradabad branch due to which my money is stucked with these two unethical companies.
Daily i call moradabad brand head nitin to ask them to ship the product but he did not have any ability to ship it back to company.
I mailed to safeexpress also but they are not responding.
I call/ mail to insaraf.com sometimes some one say that they do not send until they receive and some time they say the product is ready and ship it in evening.
I am stuck between these two unprofessional company neither i get my money nor product.

Insaraf order no is 1nsf[protected]
Safexpress waybill no is 54998312