Safexpress — Scooter not delivered

Address:

Nainital, Uttarakhand

Waybill number[protected]
I have booked a scooter on 2nd April from Dabolim, Goa to Nainital, Uttarakhand. The tracking shows scooter has reached destination on 10th April. However even four days later I am yet to receive the scooter. It is learnt that my scooter is in Ranibagh office for the last four days and the office incharge Mr. Rajkumar has been making false promises to us about delivery of the same. Not only is he extremely discourteous and untruthful but he has also stopped picking up our phone calls. In this regard I have had repeated conversations with Mr. Pankaj Kadam of the Goa office who initiated the booking. This entire episode not only drags down the name of your company but leaves a bad taste in the mouth and I request that immediate action be initiated for delivery of my scooter.
-CDR Atul Pant (Retd.)