Safexpress — Shipment of hostel belongings

My items are to be shipped from Hostel 12, IIT Bombay, pin: 400076 to my home, pincode: 712139. I have made the payment on 8 October, 2020 and today 21st October, 2020 yet to receive any confirmation of shipment from Safexpress. The waybill number shared 86668262 is showing error. I don't know when can I expect my items to be delivered.
Was this information helpful?
No (0)
Yes (0)
Safexpress customer support has been notified about the posted complaint.
Complaint comments 

Comments

Apologies for the inconvenience caused, please share your contact number so that we can arrange a call for you
ahmsloahng's [Complaint's author] reply, Oct 21, 2020
8584974607
Safexpress Customer Care's response, Oct 21, 2020
Verified Support
Thank you for sharing the information, we have forwarded your complaint to the concerned department your issue will be resolved soon.
I have the same iuuse, and I would like to add that we have been charges an extra 120 per box (irrespective of size of weight), in the name of "Plstic film covering", which we have to pay anyway as the person at safexpress said we will not ship the belongings. The extra amount was askes to be transferred directly to a personal account via Gpay.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Safexpress
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    1068
    Pending
    207
    Resolved
    718
    Safexpress Phone
    +91 11 2678 3281
    Safexpress Address
    Mahipalpur Extension, NH-8, New Delhi, New Delhi, Delhi, India - 110037
    View all Safexpress contact information