[Resolved]  Safexpress — Spoiling Reputation of Safexpress!!!

Address:

CAUVERY RS (PO), PALLIPALAYAM

To whomever it concerns.

M/s Seshasayee Paper and Boards Limited, Pallipalayam, Erode is the one of the leading Paper Manufacturer in India 1600 Cr turnover public listed company.

We have booked a urgent testing equipment from Saharanpur District o[censored]ttarpradesh to Erode district of Tamilnadu on 13.11.2020 for Rs.2, 129 delivered to Erode ( Complete address provided with Pin code) vide LR No : 89930640 Dt : 13.11.2020 the same was received at Salem Branch 03.12.20 (after 20 days) .

Now after receipt of material at Salem Godown they prepared another duplicate LR with Higher rate of Rs.4, 135 which is Rs.2006/- more than the booking charges.

Saharanpur, UP to Salem, TN distance -2500 Km
Booking Charges - Rs.2129/-

Salem, TN to Erode, TN distance - 60 Km
Delivery Charges - Rs.2006/-

Totally they Charging Rs.4135/- as against the original LR of Rs.2, 129/- .

Transporter have given wrong information that the material booked on delivery basis and claimed additional Rs.2006/- even after explaining the transporter to handover the material to Erode Godown he refused to accept the terms mentioned the SAFE EXPRESS LR.

They took the material to our plant after raising our queries. They took back the material and they refused to supply the material
and asked us to pay Rs.2006/- additional charges.

There is a poor response and they refuse to supply the material.

Please note that booked material is testing equipment for our QAD Department which meant for Quality Testing of our end product.

If any customer complaint arises due to non availability of this material we may have legal proceedings on safe express for compensation.

We need your swift reply.

Regards
K Rethinabalan
Deputy Manager
M/s Seshsayee Paper and Boards Limited
Ph No : +91-[protected]
[protected]@spbltd.com