[Resolved] Safexpress — super late deliveries and zero communication
S
Saurabh cozier
from New Delhi, Delhi
Address:
110007
Website:
www.safexpress.com
We used to send regular shipments through safexpress. From past sometime there services have been deteriorated beyond imagination. We booked a shipment from delhi to be delivered to hyderabad with docket number : 62856042 on 08/10/2018. Usually it take 7 days for shipment to be delivered to hyderabad. Safexpress portal shows that consignment reached hyderabad on 14/10/2018 but not delivered. It has been almost 39 days and the shipment has not been delivered. Their staff is not even bothered to tell client the reason why shipment has not been delivered. Shipment reached before purchase order lapse date to hyderabad and kept at safexpress warehouse without any reason.
Safexpress charges good amount for speedy deliveries ; claims they are fast. But this service is horrible.
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Dec 24, 2018
Complaint marked as Resolved
Safexpress customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2018
Safexpress Customer Care's response Please accept our sincere apologies. We are escalating your complaint to the concerned department. Our representative will get back to you soon.
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