Safexpress — The delay in delivery of our material by safexpress.

Waybill NO. 96697654
Sir our material shipping date is 26 July, 2021 and arrived on same date but its still not delivered and not of delivery, I'm trying to contact on toll free and your safexpress expert from around 10days and yet not received any confirmation from them.
Every time I gets reply that it will be send in 24 hours but its been week everyday they say it will be delivered in next 24 hours but yet not out for delivery. they say they called me but never received any call tho I calls then Mr. Sachin of your side and he say next day but no calls at all until I do...
and if it will not be delivered by 24 hours I'll have to take legal action against your company.
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