Safexpress — Things missing from package

I used the service to get my stuff from gurgaon to dehradun. I packed the things myself and taped it. When i received the courier, it was taped with safe express tape, my taping was removed, things were missing from the package, my fitbit its charger and other few thing were missing.

When i called customer care, they didnt responded and i didnt get any solution.

Worst experince. Not a trust worthy service provider.

Don't use safe express
Was this information helpful?
No (0)
Yes (0)
Safexpress customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2020
Safexpress Customer Care's response
Apologies! We request you to share your complaint/contact details with us via DM so that we can assist you in a better way.
Aug 10, 2020
Updated by xxxx xxxx
Complaint number is COM[protected]
Aug 10, 2020
Updated by xxxx xxxx
Please get the update.not getting response from safeexpress team
Complaint comments 

Comments

Email is sent at [protected]@safeexpress.com

Don't have complaint number. Can anyone respond to that email
Monikachopra's reply, Aug 9, 2020
Complaint number is COM20200808000380

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Safexpress
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    1068
    Pending
    207
    Resolved
    718
    Safexpress Phone
    +91 11 2678 3281
    Safexpress Address
    Mahipalpur Extension, NH-8, New Delhi, New Delhi, Delhi, India - 110037
    View all Safexpress contact information