[Resolved]  Safexpress — time of delivery and their support system

Address:560008

I have transferred from jaipur to bangalore and as such booked safexpress to move some of my books and clothes. They will just contact you at the time of booking afterwards my things have reached bangalore but they are yet to deliver, and when you call them they would just say that some other person will deliver... It is really disgusting... They dont have an active toll free number, it is most of the time busy or will disconnect on its own... On their site no help provided and its not even secure...
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Mar 7, 2019
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2019
Safexpress Customer Care's response
Apologies for the inconvenience caused to you. Please help us with your waybill number and contact details to assist you further.
Complaint comments 

Comments

I don't think that I will get a response from them or solution of any kind. there CUSTOMER CARE gave me this number of bangalore office - [protected], and he said by mistake we forget to load things so they won't be able to deliver an they would deliver next day and by what time they don't know...how ###...like I don't have anything to do other than just receive my things and its still 12 in the morning and he is saying this...the whole organisation is about shirk work and they have no sense o[censored]rgency...especially their Bangalore branch..

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