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Safexpress — Tracking not possible/waybill number does not exist - 5 days urgent

It’s been five days since dispatch, tracking on the website is not possible because it says invalid waybill number …attached the proof below please update
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Missed out posting image .. please update dispatch/delivery timelines as this is urgent

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this is for reference, please update dispatch/delivery timeline as this is urgent

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Safexpress Customer Care's response, Apr 4, 2022
Verified Support
We are sorry to hear that. We are escalating your complaint to the concerned department. Our representative will get back to you soon.

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