[Resolved] Safexpress — trolley and box broken and things stolen | |
I sent my luggag from lucknow to be delivered in namakkal, tamilnadu. One of the boxes was broken and things were taken. The box is hollow. And the trolley was broken. Is this the way the objects were to be handled. The safexpress charged me 950 for package alone. I was told it will be packed in bubble wrap. All i can see is a polythene wrap. I would like to escalate this issue.
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Apr 6, 2018 Complaint marked as Resolved Safexpress customer support has been notified about the posted complaint. Mar 06, 2018 shashanksiddhi's response Dear SirShipment no. 58153054 reach LUCKNOW on dated 04march2018. but warehouse contact person said this shipment delver tomorrow evening. this part is very urgent so we have order high speed from M&M . do the needful. Thanks & Regards, Shashank Mishra Service Manager CQ Nirala Nagar, Gomti Auto, Lucknow. Mob. +91 [protected] Verified Support Mar 06, 2018 Safexpress Customer Care's response Apologies for the inconvenience and loss. To assist you further please share your contact details and waybill number.
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Shipment no. 58153054 reach LUCKNOW on dated 04march2018. but warehouse contact person said this shipment delver tomorrow evening. this part is very urgent so we have order high speed from M&M . do the needful.
Thanks & Regards,
Shashank Mishra
Service Manager
CQ Nirala Nagar,
Gomti Auto, Lucknow.
Mob. +91 [protected]