[Resolved]  Safexpress — two boxes missing from gurgaon to bangalore

I had placed my trust in safe express and sent my personal belongings from gurgaon to bangalore, when i received the consignment, i received 8 out of the 10 boxes i sent. One box contains an amplifier worth 12000 and my dresses, while the other missing box had clothes.
I have been calling their offices since a week and still they only say they are trying but are still unable to find the location of the boxes.
Waybill number : 55540549
Lot of 7 boxes, received only 6
Waybill number : 55725251
Lot of 3 boxes, received only 2.
I want to get in touch with the person who can help me track my boxes, they should be able to find where the boxes are.
If not worth case, i want to claim for lost boxes. The way these guys have handled the whole situation is just appalling.
Was this information helpful?
No (0)
Yes (0)
Nov 17, 2017
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2017
Safexpress Customer Care's response
Please accept our sincere apologies, we are looking into your matter on highest priority. Your issue will be resolved soon.
Complaint comments 

Comments

I still haven't got any information regarding my boxes and when will I receive it!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Safexpress
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    1069
    Pending
    208
    Resolved
    718
    Safexpress Phone
    +91 11 2678 3281
    Safexpress Address
    Mahipalpur Extension, NH-8, New Delhi, New Delhi, Delhi, India - 110037
    View all Safexpress contact information