[Resolved]  Safexpress — unethical and unprofessional act by vizag centre employee

Address:Visakhapatnam, Andhra Pradesh, 530032

Pick up id: [protected]
After repeated delays in picking up request for 3 days continuously and after third complaint to the customer, i was put on a conference phone call with a person named nilikanth who is looking after vizag operations. During the conference call, he assured me of pick up at the fastest possible way and gave me his cell number. But when i called him in his private number, he told me to hire an auto and bring my items to be shipped to his office. When i question him that is now safeexpress works, he threatened me by saying he is not afraid of me because he is the branch manager here in vizag. When i protested his unprofessional and rude behavior, he told me do anything i want. First he delayed my for 3 days and now instead of doing his job, he is acting at the most unprofessional and unethical way of threatening a customer. This is the least i expect from a reputed company like safe express. Now my pick up is still pending and i hope the company management teaches this employee named nilikanth some lesson.
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Nov 7, 2017
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2017
Safexpress Customer Care's response
Apologies for the inconvenience caused to you. We are escalating your request to the concerned department. Our representative will get back to your shortly.
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