Safexpress — Waybill :86559460, It's been weeks and the shipments is back and forth between kovalam and alleppey that is different hubs

Waybill :86559460

Hi team,

My family is constantly trying to get this package shipped correctly to the mentioned address in kayamkulam. Its been weeks and the shipments is back and forth between kollam and alappey that is different hubs

We have contacted at least 20 times to the customer care executive through phone.
But they are not doing anything to get this delivery.

Hope this mail reaches the right authority and please do the immediate action to help us

Regards,
Rakhi r