[Resolved]  Safexpress — worst customer service ever

The delivery service is very bad and i would like to say please give us the correct date of delivery i’ve been waiting for my goods since 18th and today is 22nd. The delivery was from delhi to jaipur. They’ve been postponing my delivery since then and later i’ve been charged with 600rs for the late delivery with the problem saying the truck is not available for the delivery. The main reason for the delivery was to get my stuff on time but the problem i’m facing is way out of limit. Now i regret choosing safe express. Please do something about it. The delivery for today has also been cancelled! You people are treating us like fools. Not answering the call and disconnecting it. Where they won’t give me the tracking id too. What is wrong with the service?.
Was this information helpful?
No (0)
Yes (0)
Jul 28, 2019
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2019
Safexpress Customer Care's response
Please accept our apologies for the delay. You are requested to share your contact details to assist you further. Thanks!
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Safexpress
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    1069
    Pending
    208
    Resolved
    718
    Safexpress Phone
    +91 11 2678 3281
    Safexpress Address
    Mahipalpur Extension, NH-8, New Delhi, New Delhi, Delhi, India - 110037
    View all Safexpress contact information