Sahara Q Shop — Not getting my Maturity Amount of my mother's Q Shop

I would like to inform you that i am having sahara Q shop bond in my mother's name late Noorjahan Begum, And i Nour Fatma is the nominee for the same. I tried a lot to get my maturity amount but i failed to get the same. I had visited the sahara office several times and contacted with the branch manager but haven't got any kind of positive response. i would like to also inform you that i am the only legal heir of my parents. so i request you to please do the needfulas i am in urgent need of money.
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    Sahara Q Shop Phone
    +91 124 440 7444
    +91 522 665 6565
    +91 22 3966 5000
    Sahara Q Shop Address
    C-38-39, G-Block, 15th Floor, Parinee, Crescenzo, Bandra, Kurla Complex (E), Mumbai, Maharashtra, India - 400051
    View all Sahara Q Shop contact information