Sahara Q Shop — redemption of money invested in q shop certificates

Dear sir,

kindly ensure my Redemption as the local agent told to us to reinvest which is not possible as we have urgent need of money . Please advise how can we get money back as local agent is not supporting.
We will be thankful if our hard earned money returned at earliest.
With best regards

Mahendra pal

* detail of certificate arecas follows:
S.A. code - 0/[protected]
0/[protected]
0/[protected]
0/[protected]