Sahara Q Shop — regarding refund of money in sahara q shop plan h

I m submitting the complaint as my father had invested rs. 16400 in july 2012 and it is matured in july 2017 i. E. Last year. My father expired on 26th oct 2016.
And as the policy terms it is matured in august 2017, but the payment is not done yet and they are trying for forceful conversion. And may be they had tried it by forgery.

Finally i request to consider the case & take a positive action for public welfare.

Details are as such:
Company: sahara q shop unique products range limited.

Plan: q shop plan h
Customer: late shri tejpal singh
Customer id:[protected]
Region: hardoi
Service center: mallawan sector (1673)
Amount paid: 16700/
Amount to be returned: 33400/