| Address: | 411012 | | Website: | www.saiservice.com |
This is with reference to service request no. Isr-289862. The vehicle had been submitted in working condition for replacing block piston. The service was delayed by 8 days and there is no change in the condition. It has gone worse.
Now the battery goes low suddenly even though it is in good condition.
1. On start, if headlight is turned on or horn is pressed, the bike shuts down.
Earlier the bike was serviced in december for the same problem.
As suggested by the service team/technicians, the headlight has been changed, ayongwith other accessories. The rh fork pipe has also been replaced.
On visual inspection of cctv footage it is observed that some action is being carried out on the right side.. During servicing the fork pipe is damaged and can be seen with naked eye. This was not present earlier.
The manager insists that this damage was present earlier and behaves in a very rude manner. A complaint in this regard was registered with the concerned authorities. The problem was not solved, but a confirmation message was received by me. The message says that i am satisfied with the service, even though that is not the case.
I am not satisfied at all by the service and request kind attention. I need my bike to be restored back to its original condition.
I expect this to be resolved asap or else i will take up this issue with the higher authorities.
Swapnil sawant.
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