| Address: | Pune, Maharashtra, 411014 |
Mh12-pm 1341.
On 23-01-20 i approach fugewadi service center for regular servicing, there were no repair work other than regular servicing. I just had mentioned to adjust the chain setting, then instantly the guy noting job card mentioned that chain & sprocket may need to change (Note - vehicle was still stand & engine was off), and took my sign on job card. I was expecting they will check the condition of chain & will inform me. On safer side i informed them that i will take back the old material. They replaced the chain & sprocket without further information. I reached service center in late evening to collect the vehicle. As shop was closing and i was last customer, i checked the vehicle (Not thoroughly) and took the delivery, also collected old chain & sprocket.
Next day morning[protected] i checked my old chain & sprocket and found that it is still in good condition. I reached service center to inform the fact, since supervisor was on leave i just informed the guy who prepared the job card and informed i will come back next day again.
Next day[protected] i again approached service center and meet the supervisor. He tried to explain how usually chain get damaged. I listen first then asked question that you have not checked the chain conditions physically and how you decided the chain condition is damaged. His answer was funny, he said "we are experienced engineers/ mechanics and can observe such chain damage even from distance and even if engine is off i. E. Even chain is not moving.". I think this is something extraordinary skill and they should be awarded by guinness book record. I was in hurry and had to attend a meeting, so i informed him i will come back in two days.
On monday 27-01-20 i again approached service center, before that i recheck my old chain & sprocket, still the supervisor was in mood to convey me their extraordinary skill, after my strict discussion to the point that he should check the chain in front and prove that the chain is damage or refund me the some charged for this.
As of now he is agreed to check on saturday 01-02-20. Lets see his extraordinary skill will work fine. Was this information helpful? | 
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