Samsonite India Complaints & Reviews

I would like to inform you regarding the delay in the servicing of my SAMSONITE LUGGAGE BAG XION 2-SP D BROWN 78CM AT A RETAIL OUTLET AT MANGALORE (SHOP NUMBER FF2 CITY CENTRE MALL, KS RAO ROAD MANGALORE PH:[protected].



I had purchased the bag from JP COLLECTIONS (EXCLUSIVE SAMSONITE SHOWROOM) NO 19 9TH MAIN ROAD, 4TH BLOCK, JAYANAGAR, BANGALORE[protected] ON 7TH JULY 2009. THE BAG IS UNDER WARRANTY...

I am Christo Rajan, a researcher at Regional Cancer Centre, medical College, Thiruvananthapuram. My brother had purchased a Samsonite Unity laptop backpack(black) worth INR.3200/- from BagZone Lifestyles Pvt.Ltd, LBS Marg, Ghatkopar(W), Mumbai on 24th of December 2008. The water-proof rain coat as they call it was a big failure as it was 100% water permissive and tore off at the base. I sent it back to Mumbai and got it stitched back and...

Hi Sir/Madam,

This is with ref to my PF ammout withdrawal, My compane Samsonite South asia pvt ltd has submitted all the necessary doc to withdraw the PF amount on[protected]
My PF account # MH51049/03285

Here are the details.

Name : Siddharth Sharma
Compnay Name : Samsonite South asia pvt ltd
PF account : MH51049/03285
PF Form submitted on[protected].

Till...

I have purchased American Tourister bag model Y60 019064 on[protected].
After 01 month, i found front runner is not working properly, I submitted the bag to company showroom (Please find attached “Service After Sale Report”) to get repaired.
I tried to contact compony but till now I am not receiving any positive reply from the company.
Please help.

Thanks in advance,
Nilesh
+91 [protected]...

I had bought a 'bucket bag' with steel studs of the La via company from the Samsonite showroom in Salt Lake City Centre -I (ground floor) Kolkata, West bengal. The purchase was made approximately 7-8 months back for a considerable high price of sixteen or seventeen hundred rupees.It was quite an attractive and new launch(hardly 3 to 4 months) and had a good market response.On the day of my purchase, the outlet had just two stocks...

It has been nearly four months since I sent my Samsonite backpack for repair under warranty in Singapore. I have not been able to get through their phone. Every call took me to their phone mail box to hear an announcement that the mail box was full. Mulitple calls to the head office of Samsonite Singapore also fell on deaf ears or that the three staff whom I spoke with earlier had already resigned.

Yesterday, I had no choice...

I have bought an Americal Tourister Trolley Bag last Week for a Price of Rs 4650 from BAGZONE LIFESTYLE PVT. LTD. INORBIT MALL, Survey No. 64 (part 1) APIIC Layout, Hitech City, Madhapur, Hyderabad - 50081.

I have used it for a domestic travel from Hyderabad to Kolkata on 18 Sep. The code of the bag is 22Z(0) 08003 ARIZONA[protected] cm Grey. The quallity of the cloth is not at all good and is torned off during first transit....

It is a pathetic experinece buying a Laptop strolly from Samsonite Showroom located at Mumbai Airport for a worth of Rs. 11,500/- .Which will not work a Single Day I personally visited there service centre three times but there is manufacturing fault in Bag everytime engineer told me that this will not repeat again but again after two days this will repeat & bag is usless for me.I am unable to find any complaint i.d on web site which...

I had purchased a samsonite stroller from TGIP, Noida from Samsonite own outlet on 11th feb 2011 with a lifetime service warranty. Since setting up the combination lock is bit tedious i asked them to set it at 123. I had to go to Malaysia for a week's official trip. every part of the suitcase was working fine, I had almost locked and unlocked my suitcase 6 times.There on the 3nd day, the lock got jammed and didnot open. I had to take...

I had purchased Samsonite COSMOLITE SPINNER 55 trolley soft-suitcase from The Lug Line, 1E Dover Lane, Kolkata- 700029 in the month of October 2010.

At the time of purchase there was nothing unusual externally about the Samsonite luggage pack. It looked absolutely genuine from outside.
But within a month of the purchase, the suitcase body ruptured and the stitches came loose. I took the Samsonite suitcase to the Authorized...

I bought a pair of Samsonite Shoes worth INR 6490 from Shoppers Stop Malad Mumbai. To my horror, a few days later I realised that there was a color difference between the left and the right pair. I promptly contacted their office in Mumbai and was offered to take my shoes to the Samsonite Store in Inorbit in Malad and take a replacement. The replacement offered by the Samsonite Store had a worse color difference between the left and the right...

sir,
i bought a laptop bag on 07nov2007. i m an advocate by proffession. i do not use it oftenly, but still the product has not maintained a satisfactory and expected quality. i am not able to find even a company representetive to file my complaint. so i kindly request you to find me a person were i can plead my complaint....

I purchased new Post paid card of AIRCEL ([protected]) from Malad link road showroom on 1st Oct 09 , But after 7 days also still it is not activated , I called customer care no also they are also , unable to help me out , i called so many times to Malad outlet , but still I have not getting proper feedback , this is a very useless service provider,

I don't know what to do? , I will cancel this new connection with my 2...

Dear Sir,
I have purchased one Samsonite Laptop trolly Bag[protected] Leather COLL.II[protected] CM BLACK from S.M.Trading Co, A22 New Market Kolkata 700 087 ph no[protected]/32905867 on 7th JANUARY 2008.I was very satisfied with its performance.
Suddenly I found wheels were cracked so I came in touch of one of your dealer & received the mob no of Mr.Barik Service Engineer of samsonite kolkata .With his guidance I...

Last year we got a samsonite hard olive colored 28" suitcase. My mother was using it. She made two trips with it and it was damaged.

The wheel came off during transit in airport luggage.If you look at the damage, you can clearly see that the wheel has been held by two screws. And both the screws had been broken. It seems that the material used to make the screws were not good. I have not heard of screws breaking.
br...

To 2nd March 2009

THE STATION HEAD OFFICER,
RAILWAY POLICE, REGISTERED A.D.
RAILWAY POLICE STATION
AGRA CANTT. ( U. P.)

Sir,

RE: REQUEST FOR LODGE OF COMPLAINT FOR THEFT /
MISEPLACE OF SUITCASE MAKE SAMSINITE MODEL
28” HARD; COLOUR GREEN WITH BROWN CLOTH COVER.

I, Naresh Kumar Mohta son of Shri Kishan Lal Mohta, Age 52 years,...

My baggage was lost in the flight in which I travelled from Dubai to Chennai which was going to bangkok from chennai. The flight name was TG522 and the date of travel was 19th dec from Dubai to chennai.I had some important documents of interview and my interview was affecte4d by this.And I have not received any calls from them till now and the number which they gave is nevr being answered by any one. You dont have to beleive me you can see...

Sir,
I have a connection with CRN NO:[protected], vide K No: 2540 0B60 0010, in which I put a Cheque No 837204, dated 17/5/2008, Amounting Rs 8120/-, for the past month Bill. But I was astonished the same has been returned by courier, as dishonoured. How can a cheque be dishonoured, without the cheque been presented to my bankers. Now I want an explanation from your office to this regard. I have been using your services without...

I purchased a full prices Samsonite bag and its handle gave away in the first few days of hte usage in New York. Samsonite caims their products are tested and are of best quality. But if why they cannot take responsiblity when it is defective for the damages as well repay for hte bag due to the defective products? The details are as follows:
I purchased my first Samsonite back quite some time back and than had good experience, wanting...