Samsung India Complaints & Reviews

Air conditioner purchased online from flipkart on 5 may 2018 and installed a week later
They have provided one service that too on my remember nearly after six month. Now again I reminded them on 6th June 2019 for free services they are telling you have to pay for service, you should have reminded on time.
This is company excuse that I haven't reminded them on time . However it is not mentioned in warranty certificate that customer...

Hi Team,

I have purchased the AC 3 months back and all-most from 2 Months I am facing the issues.

Issues:

1) Dab smell from AC.
2) cooling not up to the mark.
3) AC remort not working properly.

We have raised case with reliance & also called customer care and raised case with Samsung. But very poor response from your team.

I am requesting you to...

I am a user of samsung since i am using mobiles ...i owe samsung galaxy s7 edge mobile and it was a pain in ass since i bought it but this time its just too much...how can u guys not ashamed o[censored]rself about not giving proper service...there is a pink line on my display which is increasing day by day and many of the edge users suffer the same problem clearly suggest that this is a compony fault...so isnt it your duty to give proper service...

Samsung M30 is one of the waste mobile
1. After taking this phone within 20 days display was frinkling
2. Hanging is big issue
3. Mobile getting hot during phone call.
4. During phone call net is not working.
Service center service also not good, I given this phone for display proble they are not fixed properly dust entering into that gap.
I am not happy with this phone and Samsung service...

Why Not to Buy HighWhy Not to Buy High Cost TVs Brand Like Samsung/it is worth ti buy a High Cost Samsung TV.

In this post I will discuss why not to Buy High Cost TVs of Top Brands.

First of All I will narrate my Story.

I have 2 Samsung LED Tvs,

1: Samsung 40 Inches Full HD LED TV Cost 55000 (4 Year Old)

2: Samsung 49 Inches Curved Full HD LED TV Cost 90000.(1 Year...

I have raised a complaint earlier as well and have been given with the temporary solution on my concern. Now the issue arises again and I'm regretting my choice of trusting Samsung.

I'm facing the issue of screen burn since the time I brought my device. Have changed the screen close to 4 times so far and yet the issue is still there. I need a permanent solution to around this issue. I'm sick of Samsung help on this....

We have purchased Samsung air conditioner 1 month back, they delayed for installation & that guy didn’t do proper installation & power box has blasted, now it’s not getting cold we have been giving complaint to customer care but no one is coming and finally the service guy was asking money to come and see, even it’s been a month.worst service ever....

Mobile switched off and not getting switch on. I have visit nearest samsung dealer they checked and inform the mobile mother board having problem leads to not switching on and they informed me this is out warranty case so that they cont carry the repair/ replace. Work should be carried under the paid basis.

I have purchase my mobile with the cost of 15k.in with in 20 months how the mobile board got effected. This not fair...

Purchased samsung galaxy J8 in Oct'18, was facing issue with touch functionality on certain portion of the screen from last 2 days, visited the samsung service centre in sector 47 gurugram AVA court today i.e. 4th June. I was asked to sign on certain forms for getting the job card opened and the front desk executive took my phone and after few minutes informed that as there is water inside the phone so its not covered under warranty and i...

I have purchased 1 ton ac on 31st may 2018 and through this one year i havent been able to use the ac at all. For most part of the year whenever we tried to use the machine, entire electrical connection in the house was tripping. Every time a service engineer came, they said it is an electrical issue and not an ac issue. March'19 we again logged a complaint and on service engineer visit we organised a senior electrician as well. Ultimately...

The subject ac was purchased on april 20, 2018 at hyderabad. Within 6-7 months of its purchase the gas in the ac had leaked.
Upon complaint the gas was filled up again however at that it was felt that the work of refilling and checking where from the gas had leaked wasnt done properly.
Now again the gas has leaked n there is clear evidence that the gas had leaked once again suggesting that the workmanship was not proper resulting...

We shifter homes in noida trombone apartment to another. The dismantling and installation both were done by samsung service engineers but for some reason the installation request shows as cancelled in the samsung records.
Wrong installation has led to water leakage from the indoor unit and complaints are not addressed. Installation complain 1# [protected]
Problem complain 1 # [protected]
Second complain# [protected]. The...

Model no.=RT30N3723S8
We bought a refrigerator from a retailer of Sheopur (MP) 1 month ago.First 27 days It worked very well but after 27 days It doesn't able to provide cooling inside the fridge. We put the temperature at maximum But We didn't find any difference in cooling before set the temperature at maximum.We called at service center but The agent only said that, "Please check your voltage" But We told him that our voltage is...

I bought a new mobile handset a70 from chroma (Oberoi, goregaon). Right from the first day i had quality issues with the product. I submitted the phone to samsung service centre in goregaon west. My call is closed forcibly so that my 14 days replacement policy can lapse and then it goes into repair channel rather than replacement. It is done forcibly by executive megha & sawant in the goregaon service center stating there is no technical...

I am rahul garg. I have purchased the samsung 55 inch led tv from samsung retail store but at the time of installation of led your service engineer demands the money for the same. This is the type of customer harassment that i have experienced. Samsung is the big brand but this type o[censored]nsatisfactory behavior from company side. I am very disagree with service of samsung. This is totally a customer harassment. Reference number is [protected]....

Maine 30 may 2019 ko samsung ka m30 liya, koski camera quality bahot kharab hai, over heat bhi abhi se ho rha hai jabki new mobile hai ye, maine samsung customer care me baat ki unhone bola ki jo hai to hai return nahi hoga, hamre paise kya free me aate hai, 6 hours me battery full hui hai ishi jab 3x fast charging bol rahi hai samsung company, 18k me is ghatiya mobile se bhi accha mobile mil jata hai...

I have an leakeage problem in my refrigeretor since last 3 year and visited the service engineer many times but they cant resolved my problem so i can talk the service centre many times but they cant reslove my problem and they said to me call the samsung customer care centre they will resolved your problem but i have to change my refrigeretor please kindly resolve my problem...

Dear sir/madam,

I purchased product 6 months back and the internal parts of the refrigerator door compartment is having crack and vegetable compartment is also had a damage while i have not even removed the complete seal of internal compartments. This is really ridiculous that sumsung is giving us such a low quality product. Earlier also i had a samsung refrigerator only, which i used for almost 10 years but never ever seen...

1. I have complained to samsung about non functioning of my refrigerator for over 5-6 weeks. I was alloted service order number of [protected] on 06 may 2019. No action was taken and subsequently again, i was informed on 20 may 2019 that the part has been re ordered. Then on 27 may 2019, i was told my samsung company that ' thank you for contacting samsung. We hope your query was answered satisfactorily. For future reference kindly quote [protected]...

I had registered a complaint on the 28 may 2019. Request number:[protected]. The service centre took 2 days to call. The technician arrived today and he says to fix the leakage it will take another 2 days. So how many days should a customer to fix the issue? Balaji from customer care and balaji the service centre manager were very rude and they were stubborn not to provide the service on time. Balaji from customer care is not ready to provide...