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Samsung India Complaints & Reviews

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Last updated Apr 29, 2024
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Gurgaon
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122002

Samsung India reviews & complaints page 84

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M
Moni Adhyapak
from Tinsukia, Assam
Nov 21, 2021
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Mobile phone

Head phones not provided...
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gaya333
Nov 20, 2021
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Refrigerator not working want full refund

Address:Tiruchirappalli

SAMSUNG REFRIGERATOR IS NOT REPAIRABLE DECLARED BY SAMSUNG SERVICE PERSON. I NEED FULL REFUND FOR THAT AS I HAVE PURCHASED ON 1.2017. WITHIN 5 YEARS IT IS NOT WORKING. 10% of refund we can't accept. we need atleast 70% of our bill amount....
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R
rr1010
from Bengaluru, Karnataka
Nov 20, 2021
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Refrigerator

Address:Bangalore

5th Nov. Stops cooling. Raised service request. One person turns up 2 days later and confirms it is indeed not cooling. Comes back next day and replaces a board in the backside of the fridge. Still no change. Said it can be gas leakage and another guy turns up on 9th Nov and fills gas. Works till 12th Nov and agains stops cooling. After multiple follow ups, 2 guys come over and spend 4 hours and claim they found the leak and have set it right....
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R
Ramesh D R
from Bengaluru, Karnataka
Nov 19, 2021
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Single Door Refrigerator - RR20R182XU8/HL

Dear Sir,

I have purchased Single door Samsung refrigerator with model number RR20R182XU8/HL on 12th January 2020. 1 year product warranty has expired.

Problem with the machine is cooling is not happening.

I raised an service request. Technician visited our home and said that there is a gas leakage problem and we have to pay 2200+400 service charge for the repair. and also this problem has come...
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C
CASUARINA MUKHERJEE
Nov 19, 2021
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Harassment with Samsung Mobile Phone Repair Service

Address:Phoenix MarketCity, Shop G5&G6, 142 Velachery Road, Chennai 600042.

Hi Team,

This is to draw your kind attention that I have purchased a Samsung A22 5G model mobile on 20 September 2021 and from the first week onwards, I was facing issues with regards to the SIM Card not getting detected and later once the Samsung Service Centre resolved the issue later from the day end, the phone speaker was not working.

As such, I deposited my phone to the Samsung Service Centre (Address :...
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N
neeperu
from Guntur, Andhra Pradesh
Nov 18, 2021
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Received Damaged product in online

Address:Karempudi

I have ordered a Samsung 43 inches TV on 4th November and got delivered on 16th November.

When the installation engineer visited on 18th November and tried to open the box where he found the screen damage.

I am sharing the snaps along with invoice for your reference...
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Shivani Barve
from Amravati, Maharashtra
Nov 18, 2021
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Samsung Crystal UHD 7 series(TV)

It is not getting on.. Only black screen is showing.....
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Samsung phone : MODEL: SM-A22 6B/DS
SL.NO. R9ZRB00PH1Y
Poorvika mobiles pvt.ltd Invoice no.GSI/2MOG/3631 DT. 14.11.2021

I bought a samsung GalaxyA22 5G mobile phone from Poorvikammmobiles
Mogappair east Chennai on 14 .11.2021. with in one day i found the phone charging system has some problem ( irregularcharging). i brought to the attention of retail shop Poorvika mobiles, Chennai 37 for replacement of...
+1 photos
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A
Aman Relwani
Nov 17, 2021
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Worst response from samsung customer service center

Address:Hno. 64, murarka market gali, korba, chhattigarh 495678

I brought my samsung galaxy s20 to one of samsung costumer service center of my city korba chhattigarh.
Phone has some issues in charging and its back cover started coming out.
It took them approx 15 day to partially repair it. Even after that it water resistance was pending.
They told me to bring back the phone some days later for remaning work.

It has been 4 days now since I gave the my phone 2nd time...
+1 photos
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N
Nirupama Rout
Nov 17, 2021
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Samsung buds faulty

Address:C 707, Aratt Milano, Gattahalli, Near Nirmala Vidyalaya

Refund or replacement not done since a month...
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T
TUSHAR MOKANI
Nov 17, 2021
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Washing machine not working

Address:A-11/2 RAJLAXMI PARK SOCIETY, NEAR ABHILASHA CHAR RASTA, NEW SAMA ROAD, VADODARA, 390024

First Name :MITESH
Last Name :MISTRY
Email Id :[protected]@gmail.com
Contact Number :[protected]
Request type : proper Technical person require, etc
Product Model Number :SAMSUNG WMC WA11J5750SP/TL
Product Serial number : 0CCY5DEM800321
Address :A-11/2 RAJLAXMI PARK SOCIETY, NEAR ABHILASHA CHAR RASTA, NEW SAMA ROAD, VADODARA, 390024

To, sir/ madam
i purchased samsung washing...
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I lost the bill of my Samsung dual door fridge and its compressor is not working properly as told by the samsung engineer who was assigned to rectify the complaint registered by me.. I had purchased the refrigerator from Unilet Store Hanumanth Nagar Bangalore in April 2015.. The management for the store has been changed so its not possible for me to get the bill copy from them. But I have all other documents like Bajaj Finance Consumer Loan...
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J
Jitu2308
from Pune, Maharashtra
Nov 16, 2021
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Mobile phone s20 fe

When I was bought this phone, I had complain about problem to dealer he said update software, ur problem will get resolved however problem continued. After some month visited again dealer he asked to visit customer care st Nal stop. When I visited they refused to solve the problem without payment . My phone still under warranty. They said ur phone is damaged due to fall not due to heating. I am still using this defective piece if any thing...
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K
Kriti_Rani
Nov 16, 2021
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Issue related to cash back on my online order

Hello team,

I have placed an order through Samsung online store active watch 2 on 30th October, and used HDFC credit card for making the payment. As per the offer mentioned on the site I should have received 10% instant cash-back for this transaction. I have not received any cash back yet. I tried reaching out to your customer care, and they are not able to give any resolution for this. My order I’d is : [protected], order...
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V
vvkvraju
Nov 16, 2021
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Samsung S9+ mobile

Am going through a mental agony because of this samsung product, Reference Number: [protected] i just updated my phone which is provided by samsung itself and from then my screen got green lines and its getting dull display due to that software and I submitted it in samsung service center and they also said the same its due to software issue so its not even a physical damage or anything els i even wrong many mails to samsung and am having...
+1 photos
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G
gaya333
Nov 16, 2021
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Refrigerator not working

Address:TIRUCHIRAPALLI

I lost my bill
i have purchased side to side door samsung 602lit 200v fridge on january 2017 in expo ima hall, trichy, tamilnadu.
Service engineer needs billcopy for rectifying internal gas leakage
please provide me

model no : rs55k5010s9/tl
compressor nf34j9151ansj3
prod date 2016.08
serial no 0g0k4abh800828n...
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S
SumitaSrivastava
from Kolkata, West Bengal
Nov 16, 2021
Nov 28, 2021
This thread was updated on Nov 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged TV received 50" AUE70 Crystal 4K UHD Smart TV Order no. 11138379399

Address:Online Samsung Shop.

1. I placed order for 1m25cm AUE70 TV online on Samsung Shop on 4th Oct 21
2. TV was shipped through Delhivery which got delayed due to in transit Unexpected scan at location Kolkata Maniktala as per tracking ID.
3. The material was delivered on 12th Oct 2021.
4. The installation Engineer visited for installation . On opening he found the TV damaged. .He repacked the TV after taking a photograph
5. The complaint...
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R
rajesh089
Nov 16, 2021
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Broken Tv

I am trying to reach Samsung India, as it has been a real pain for me to get hold of them as I am not in India. I had sent a 55-inch tv for my elderly parents and as expected the tv received was broken. My parents are trying to contact them and they are making fool of them by asking them to wait for two days from last two weeks now. They once sent some inspection officer as the tv was already inspected first by their own technical guy who...
+3 photos
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Sravyajanu Naru
Nov 15, 2021
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Service failure

Address:5-93-4, 6/13b Brodipet, Brodipet 6/13b

Samsung ecobubble water inlet problem complained to samsung service. They changed sensor and pcb repair and charged me 3750.the next day itself the problem cropped up again. Not attending to my problem. Please resolve ASAP. ThanQ...
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M
MaheshPM78
Nov 15, 2021
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Galaxy A52S 5G phone face unlock issue - Need refund

Regarding The Samsung Product Complaint -[protected] (A52S face unlock Issue)
Regarding A52S mobile phone:
Phone was purchased on 26th October 2021 in India and I am following with Samsung CEO desk team for the last 10 days on A52S face unlock issue. Visited 3 times in the service center and they reported that they didn't find any issue with face unlock.
Although I had sent them multiple videos with issue but your people...
+4 photos
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