Samyakk.com — Will not process refund

I bought a lehenga on May 16th. I was suppose to receive my product at the end of April. I contacted them April 13th asking if the lock down affected my order...they said it did not and that it would be shipped the next week. I contacted them on April 25th and they didn’t even have the product yet. Since this would not be available for my wedding and they didn’t even receive the product yet I asked for a refund...they did not give me a refund even though they said they would process it. I contacted them on May 13th and May 25th about the refund. Both times they said they would process the refund and they did not. It is now June 20th and I still have not received a refund. I had to submit a claim with PayPal hoping they can help with the process.