Sangeeta Mobiles — 2nd year warranty

Address:	Hyderabad, Andhra Pradesh
Website:	www.sangeethamobiles.com

This is to inform you that, i bought nokia-n520 from your store at 'greenlands, ameerpet, hyderabad - 16'. It has caught up with touch screen problems just after the one year from purchase. But there is a second year warranty promised on the invoice (Si/grn/5271, dated 19/03/2014). Assuming that we can get it solved as part of second year warranty, i went to the store and after realizing the problems, store has accepted the mobile promising to return it in 3 to 4 weeks. Although this time is too much to accept, store manager 'shekar - [protected]' has persuaded us to accept. This has happened on 13/06/2015. Since then it is now more than 3 months!!! But i did not get my mobile back from service. Every time i call the store, i am being given flimsy reasons one after the other, promising me every time for early handover!!! This is now has reached its peak and i can not wait any longer. I want my mobile back and the action for this delay. Request you to look into this and help me with the resolution. Here are the mobile details - Model - lumia - n520 Imei - [protected] Color - black and red