Sangeetha Mobiles — Cashback offers

Address:

Bangalore, Karnataka, 560102

Dear Sir/Madam

This mail is in reference to the purchase of iPhone 5S from Sangeetha Store, Koramangala, Bangalore, attached bills/documents for your ready reference.

We were attracted to Sangeetha's offer of giving INR 4000 Rs cashback using CITI bank Credit card on purchase of iPhone and we bought model 5s. We specifically mentioned that we wanted to go for the offer before billing, we were told by the staff that the same is processed and the cash back will be credited within few months.

It is almost an year and it is really unfortunate that still the cash back is not credited. We paid a visit to the Store were we bought the mobile, and we came to know that it could be a human error by the sales rep of Sangeetha who swiped the card, who might have picked the wrong option.

We are just paying Credit Card interest on the balance amount since 10 months.

Request you to kindly look into this matter urgently and revert back ASAP.

Expecting your prompt response on above.

Thank you in Advance.