[Resolved]  Sangeetha Mobiles — Lenovo k3 note

Address:Bangalore, Karnataka, 560085

Inv no : csi/ btm/113 dtd 9th jan 2016 - purchased lenovo k3 note (Sl no [protected]) in sangeetha mobiles pvt ltd, # 847/c, 10th main, 7th cross, mico layout, btm 2nd stage, bangalore -76. Facing serious problem of n/w. Changed airetel 4g sim 2 times. Still problem not resolved. Same sim working in other mobile sets.in a day only 1- 2 hrs getting n/w & missing alomost 80% of calls. Also durinmg calls, it becomes not audible to caller & call gets abrup[t end. On 3rd april 2016- went to ssame store. Response very bad right from the cash counter person who bluntly told to get it rectified with airrtel. Same sale persson who had convinced me to buy lenova instead of samsung now was very indifferent & telling bangalore @ most of places n/w pronblem is there. The flex ad on the walls like "national award for excellence in customer service" & "your phone will be serviced & delivered at your place" literally make mockery of customers. Finally after making me to wait as in b/w new customers coming in, some body told me get the sofware rectified with lenova service center. Left store very disappointed but vowed not come to this store ever
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Aug 24, 2016
Complaint marked as Resolved 
Verified Support
May 23, 2016
Sangeetha Mobiles Customer Care's response
Dear Manjunath Sowda,

Thank you for bringing your issue to us.

We understand your concern. Since the handset comes with 1 year manufacturer’s warranty we request you to kindly visit the service centre and we're sure Lenovo service centre would address your issue.

Please use the below link to find the nearest Lenovo service centre details,
http://www.lenovo.com/contact/in/en/

Please feel free to get in touch with our customer care at [protected] for any further clarification.

Thank You,

Regards,
Sangeetha Team.
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