[Resolved] Sangeetha Mobiles — New mobile is having lot of issue

[Resolved] Sangeetha Mobiles — New mobile is having lot of issue

J Jnanendra HP

Hi team, This is to inform you that i have purchased the new mobile sony c4, which was getting heated up (43 to 59 %) and i have visited the sangeetha where i have purchased and thay informed to visit sony service center - mobile was again updated the software yesterday and now heating solved (They have not provided any bill or receipt for servicing) and phone is getting hanged continually without any response, when i check with them they are telling its fine. Hope mobile is used by me not the person who will see for 10 to 15 min. Mobile was purchased on 28-6-15 (Issue started from 1 of jul i informed them immediately but same dialog its working fine. Please let me know the doa eta and hope this is the first time happening with sangeetha and i am really disappointed on the running issue Please do let me next what step can i go to Please contact me if any concern is there on the issue (Chinnu. [protected]@gmail.com or [protected]) Was this information helpful? No (0) Yes (0)
Complaint marked as Resolved Sangeetha Mobiles customer support has been notified about the posted complaint. Verified Support Jul 08, 2015 Sangeetha Mobiles Customer Care's response Dear Jnanendra, Greetings! We have noted your concern sincerely regret any inconvenience that may have been caused. DOA will be issued only within 7 days of purchase. Since you have manufacturer’s warranty, brands ASC will provide you necessary support to rectify any issues in the handset. Hence we kindly request you to visit the nearest service centre for further technical support and do share the ASC job sheet details to [protected]@sangeethamobils.com so that we can escalate the same to concerned service head for quick support. Best Regards, Lokesh HK Support Team Sangeetha Mobiles Pvt Ltd., [protected]/7111
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