[Resolved] Sangeetha Mobiles — Not responding

Debasishsahu

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560003
Website:	www.sangeethamobiles.com

I am debasish sahu. I have brought a microsoft lumia 540 in 25 jun 2015 with something like annual offer.in annual offer they told i will get one dongle and one year insurance on mobile. But till today i have not received any dongle at all. When i asked about it then they told offer is over. On the 6th months of my mobile, my mobile is broken due to accident. So i applied for insurance in sangeetha mobiles. To approve my insurance they took 4 months which could possible with in 25 days as per rule. Then after approved my insurance i repaired my mobile with 4950 rupees. Then i requested to them to give my repaired money. I sent all the documents to sangeetha mobiles as per rule. But this is again the 3rd months of requesting my money but they are not replying.

Note: i have all the related documents.

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Aug 23, 2016

Complaint marked as Resolved

Verified Support

Jun 28, 2016

Sangeetha Mobiles Customer Care's response Dear Debasish Sahu,

We regret the inconvenience caused, we at Sangeetha mobiles believe in quality customer service and always strive hard to serve our customers.

Requesting you to kindly email us with your insurance claim number, mobile number to [protected]@sangeethamobiles.com so we can assist you further.

Thank you,

Best Regards,
Sangeetha Team

Verified Support

Jun 28, 2016

Sangeetha Mobiles Customer Care's response Dear Debasish Sahu,

Your claim is in final process and we're awaiting for the settlement details.

Ms Prathima our customer care manager is already communicating with you in regards to your claim status. We are in constant touch with the insurance company and requesting them to process your claim on priority.
We shall update you as soon as we hear from them.

Appreciate your patience.

Regards,
Sangeetha Team