[Resolved] Sangeetha Mobiles — Ony new mobile not working... | |||
Hi sir, i purchased sony xperia m2 dual - d2302. On 12th february 2015. Price-15, 494. With in one month mobile touch is not working. They sold duplicate mobile. I need your help to replace the mobile or get back my money. You please take seveiyar action about them. I need your help please... Was this information helpful? | |||
Complaint marked as Resolved
Sangeetha Mobiles customer support has been notified about the posted complaint. Verified Support Mar 09, 2015 Sangeetha Mobiles Customer Care's response Dear Naveen,
Greetings!
We have noted your concern sincerely regret any inconvenience that may have been caused.
We wish to clarify that Sangeetha does not sell duplicate products and all the purchases are done through authorised brand distributers.
We wish to further clarify that we are only retailers, we will not be able to issue a refunds or replacement until and unless there is a manufacturing defect and the same needs to be confirmed by the authorised service centre with DOA certificate, DOA will be issued only within 7 days of purchase.
Since you have manufacturer’s warranty, brands ASC will provide you necessary support to rectify any issues in the handset.
Hence we kindly request you to visit the nearest service centre for further technical support and do share the ASC job sheet details so that we can escalate the same to concerned service head for quick support.
Please follow the below link to find the nearest service centre.
http://www.sony.co.in/section/servicecentres
Assure you of our best services always.
Best Regards,
Lokesh HK
Support Team
Sangeetha Mobiles Pvt Ltd.,
[protected]/7111
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+91 84 3111 2345
+91 80 4939 7000
+91 80 4939 7111
#1183, 22nd A Cross, 30th Main, Banashankari 2nd Stage, Bangalore, Karnataka, India - 560070
address:- sangeetha mobile pvt ltd-branch
#1-A, MTH Road, opp to Ambattur post office,
Ambattur, chennai-W- 600053.
thy sold duplicate mobiles with in one month sony xperia mobile touch screen is not working.
take sevier action about sangeetha..
please help me to get back my mone or replace the good one...