Sangeetha Mobiles — Phone froze and display gone

AVF STUDIO

Nov 13, 2021

Address:

Ameerpet, Hyderabad

Hi,
I am writing to notify you that I have purchased a brand-new One Plus Nord CE 5G EB2101 12GB + 256 GB, Silver Ray IN on[protected] Mobile phone from Sangeeta Mobile Store at Ameerpet, my phone suddenly froze and stopped working.
Since I have a valid warranty, I immediately sent it to your service centre.

The customer service representative checked and gave me the budget of 23, 773/- which includes Main Board, Display and Service charges.

I want you to replace this mobile phone with a new one as per the warranty.
Because of this, I have been without a smartphone for which I have paid a good amount of money.

Looking forward to your response and kind cooperation.

Yours sincerely,
Mohammed Khan.

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Sangeetha Mobiles customer support has been notified about the posted complaint.

Nov 13, 2021

Updated by AVF STUDIO Hi,
I am writing to notify you that I have purchased a brand-new One Plus Nord CE 5G EB2101 12GB + 256 GB, Silver Ray IN on[protected] Mobile phone from Sangeeta Mobile Store at Ameerpet, my phone suddenly froze and stopped working.
Since I have a valid warranty, I immediately sent it to your service centre.

The customer service representative checked and gave me the budget of 23, 773/- which includes Main Board, Display and Service charges.

I want you to replace this mobile phone with a new one as per the warranty.
Because of this, I have been without a smartphone for which I have paid a good amount of money.

Looking forward to your response and kind cooperation.

Yours sincerely,
Mohammed Khan.