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Saraswat Bank Complaints & Reviews

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Updated: Dec 8, 2025
Complaints 248
Resolved
26
Unresolved
222
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Saraswat Bank reviews & complaints page 3

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C
Chirag Vaity
Nov 20, 2021
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I had went to ATM to withdraw money, the transaction got failed but the money got deducted from my account.
Saraswat Bank customer support has been notified about the posted complaint.
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    J
    Jay Visaria
    Oct 28, 2021
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    I have ordered product from Amazon on 21st September 2021 via debit card and refund on 25 sep 2021. Refund is initiated from Amazon on 26 sep 2021 still not received my amount.

    I have filled the charge back form also complaint in customer care multiple times also contacted to my branch ( Dombivli east) still not received any response yet.
    Saraswat Bank customer support has been notified about the posted complaint.
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      S
      Sarawathi Sarawathi
      Oct 7, 2021
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      Address: 500049

      Wrongly order
      Saraswat Bank customer support has been notified about the posted complaint.
      Oct 07, 2021
      Updated by Sarawathi Sarawathi
      Iam wrong orders

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        C
        chandini naik
        Oct 7, 2021
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        Yesterday at 01:50pm i went to ATM to withdraw money. Amount has been debited from account but i haven't received amount in hand.
        Saraswat Bank customer support has been notified about the posted complaint.
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          V
          Vinod rajaram Dhongade
          from NAshik, Maharashtra
          Sep 21, 2021
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          Yesterday one person call me Said " you have win laptop please payment 7500/- INR. for security deposit."
          now after payment we have provide courier tracking details.
          this person provide UPI id :- [protected].[protected]@paytm
          first payment details is made on 20.09.2021 on 8:47 PM
          Transaction ID:-APLAPa588fd08ff017628b2b1a408c77efd
          Bank reference ID:[protected]

          Second payment details is made on 21.09.2021 on 4:00 PM
          Transaction ID:-APLAP186f6608eb8842a840282d07cd58e0
          Bank reference ID:[protected]
          for reference we have provide both payment photo.
          this payment made by Amazon UPI though so
          please request you track this payment refund me my money .
          Saraswat Bank customer support has been notified about the posted complaint.
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            H
            Harshald1987
            Sep 2, 2021
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            Address: FOUR BUNGALOW MHADA ANDHERI WEST

            Plz Stop my Ecs Return Charges

            My loan is completely closed

            So plz stop Ecs charges
            Saraswat Bank customer support has been notified about the posted complaint.
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              P
              pnkhandekar
              Aug 30, 2021
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              My validity towards jio mobile recharge expired on 16.8.2021 and when I did my recharge towards Jio with Rs. 699/- by my debit card no [protected] through deal me good it clearly seems that my amount debited at Pasfar Technologies Pvt.Bangalore KAIN cashfree as per sms received but my recharge showing unsuccessful. -Please refer attachment for more details or you can refer trailing mail..

              To avoid inconvenience in communication I once again tried through JIO App and finally recharged my mobile on same date and succeed but my amount of Rs.587/- is stuck somewhere which was unsuccesful.

              Requesting you to kindly check and reimburse Rs.587/- into my Saraswat bank account no. [protected], IFSC Code - SRCB0000012 or debit card no.[protected] at earliest.

              As per trailing mail my debit card no.[protected] will expired on 08/2021 kindly arrange to send new debit card on my office address or residential address.

              Awaiting your favorable response and immediate action for reimbursement.

              Pramod Khandekar
              [protected]
              Saraswat Bank customer support has been notified about the posted complaint.
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                U
                Umesh Gorivale
                from Mumbai, Maharashtra
                Aug 27, 2021
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                Address: Charkop , Kandivali west

                Paid MHADA Lottery payment, rupees debit my account but MHADA not received
                UTR no.[protected]

                Attached Phone Pe receipt
                Saraswat Bank customer support has been notified about the posted complaint.
                Aug 27, 2021
                Updated by Umesh Gorivale
                Paid MHADA Lottery payment, rupees debit but MHADA not received
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                  I
                  itsmepravinmane
                  from Mumbai, Maharashtra
                  Aug 24, 2021
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                  Address: Chembur (Mumbai)

                  I Mr. Pravin Suresh Mane received INR 35, 000/- yesterday i.e 20/08/2021 in my account i.e [protected] but was not able to use it so i called your bank customer care number they said that i will be able to use it in some time. But in the evening the INR 30, 000/- amount got reversed without my knowledge. I came to enquire about the same in your REPUTED saraswat bank branch but they were not ready to tell me about details from whom i have received the money and who reversed it . So I request you to kindly let me know the details because it is my right to know and anyone in future can do the same which i feel is very irrelevant because as a customer we trust our money to be safe in your hands and any person can report it and get the money reversed without the other persons knowledge. Due to this incident and rude behaviour of home branch whom i spoke (they always in hurry to end the customers conversation) i would like to close my account from your branch as i no longer wish to be a customer of your reputed bank.

                  My Account Number is - [protected]
                  Mobile No- [protected]

                  Home Branch - Chembur (Mumbai) Opposite Diamond Garden.

                  Regards
                  Pravin suresh mane
                  Saraswat Bank customer support has been notified about the posted complaint.
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                    P
                    PanchalK
                    Aug 23, 2021
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                    Address: C 1112, Shree Prabha CHS Ltd, Link road, Sejal Park, Goregaon west

                    Hi I have a platinum visa debit card and it does not work especially when I shop ONLINE ON E COMMERCE SITES LIKE AMAZON or try to swipe it at petrol pumps. The payment does not go through. This is now frustrating. I have an account in Oshiwara branch, Andheri West. Name - Ameet Panchal
                    Saraswat Bank customer support has been notified about the posted complaint.
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                      K
                      Kumbu
                      Aug 8, 2021
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                      Address: Solapur - Pune Highway, Satyam Residency

                      My PF amount settled on 06 /08/2021 through NEFT, but amount not credited in my account. What I can do..
                      Saraswat Bank customer support has been notified about the posted complaint.
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                        G
                        Ganga Lade
                        Aug 5, 2021
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                        Address: Vile Parle East

                        ECS date is not yet confirmed when I ask about the date the authorized branch don't respond sometimes ECS deduct on 8th of the month sometime 12and sometime on 5th due to this I am unable to understand my date of ECS deduction which later I have to pay penalty.please solve this problem
                        Saraswat Bank customer support has been notified about the posted complaint.
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                          S
                          Shubhada Salgaonkar
                          Aug 3, 2021
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                          My mother and father had joined account in Saraswat Bank Vikhroli. My father died and my brother completed the formalities but he did not remove my father's name from the account immediately. Meanwhile he lost the passbook. When we visited the bank for duplicate passbook with necessary form filled by my mother they are insisting on my mother who is 76 yrs old to visit the bank in covid situation for duplicate passbook.
                          Saraswat Bank customer support has been notified about the posted complaint.
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                            M
                            Mihir9870
                            Jul 29, 2021
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                            Money transfered to wrong number in gpay please reverse it and refund
                            Saraswat Bank customer support has been notified about the posted complaint.
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                              M
                              Mihir9870
                              Jul 29, 2021
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                              Upi transaction id[protected]

                              To : Rekha devi
                              Sunny[protected]@okhdfcbank

                              From : Darji Mihir Rajesh (saraswat bank ) [protected]@okhdfcbank

                              Google transaction id
                              CICAgOD8qIK2dw

                              Transaction amount - 399
                              Please reverse and refund
                              Saraswat Bank customer support has been notified about the posted complaint.
                              Jul 29, 2021
                              Updated by Mihir9870
                              Money transfered wrongly to wrong contact number in google pay please reverse entry and refund
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                                G
                                Ganga Lade
                                Jul 28, 2021
                                Resolved
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                                Resolved

                                Address: Vile Parle East

                                My saving account amount has been deducted on 26th of July as well as on 25th of June which Is unknown I have contacted to the branch but they are not responding and I have called the customer service but are also don't know the reason so please help me to the reason that why there is amount deduction been done in my account on June and July.
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                Yet not resolved.
                                Saraswat Bank customer support has been notified about the posted complaint.
                                Aug 05, 2021
                                Updated by Ganga Lade
                                I have not got any update on my amount deduction on 25 of june
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                                  A
                                  Apoorv Gawade
                                  Jul 16, 2021
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                                  UTR[protected] dated 07/07/2021 transaction was failed and refund not yet received
                                  Saraswat Bank customer support has been notified about the posted complaint.
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                                    M
                                    MahKar
                                    Jul 5, 2021
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                                    Address: A41, Gurukrupa Nagar, Nahur Road, Mulund West, near Sarvodaya Nagar, Mumbai 400080

                                    Sir : I Raksha M Karia holding a joint, with my husband Mahendra Karia, account [protected] in your bank @ Sarvodaya Nagar, Mulund West and having joint a/c no [protected] & [protected] with my daughters.Last Thursday my husband visited the branch for collecting New Passbook for 7324 & 7325 accounts, but surprised to find that passbook of 7324 was not displaying all joint holder names. Further also note that 1 a/c no 5325 could not operated due to her being out of station for her service and due to that the a/c was trandferred to DORMAT. Today 05.07.21 I have submitted all the KYC papers of all the holders to activate the account. He was informed that the same will be activated by Sunday and he was asked to deposit some cash/chq in the account. We don't understand how it takes so long to activate the account. We think that it should take hardly 24 hrs to do the same.
                                    Pl also note that passbook printing is not working properly and when asked the person in charge to print the passbook, he always unable to do so and saying that his computer is not working. During last 3 days visit of my husband, to your branch more than 50% of time his computer was down.
                                    During our previous visits to your branch we were very happy with services given by your staff but from last one year it's very difficult for us to get the proper service. These new staff always avoiding to do the work immediately. We have wait for more than 1 hr outside the gate to get the entry in the bank because of entry of only 1 person at a time and long time taken by the said new staff. We would like to request you to pl restore the old staff so that all the customers have a sigh of relief.
                                    Saraswat Bank customer support has been notified about the posted complaint.
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                                      V
                                      Vikas bhagirath
                                      Jun 30, 2021
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                                      Address: Khopat branch

                                      Dear Customer, Please note that w.e.f.[protected], higher TDS/TCS will be applicable u/s 206AB and 206CCA of Income Tax Act if Income Tax Return is not filed for last 2 FYs, and if Total TDS & TCS is Rs.50, 000 or more for each of last two FYs. For more details contact your Home Branch. Saraswat Bank
                                      Saraswat Bank customer support has been notified about the posted complaint.
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                                        G
                                        Ganesh Chikhalikar
                                        from Mumbai, Maharashtra
                                        Jun 20, 2021
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                                        Hello,
                                        I am not able to view/download account statement of my savings account for the transactions older than 90 days. I couldn't find any tab which allows me to download such older statements. The old portal had the functionality of downloading even an entire financial year statement, can't find it in the new portal. Why has this facility been discontinued?
                                        Please advise.

                                        Thank you.
                                        Saraswat Bank customer support has been notified about the posted complaint.
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