Saraswat Bank Complaints & Reviews

Two years back I opened a Housing loan account with Saraswat bank. I was promised that the bank revises the Bank Lending rate, if RBI rate is changed. At that time the Interest rate offered was 8.2%. Now the RBI slashed the Repo rate to 4%. Currently the bank is offering new customers 6.7%, but I still continue to pay with 8.2%. Almost all private and nationalized bank have to forward the Repo rate advantage to customer, but not Saraswat.

I would never recommend this bank. Not a reliable Bank. Feels like white collar robbers.

Plz hmari help karo bank se baar baar contact aa rahe loan ka hafta bharo agar lockdown hi hai to kaha se paise bharege kamaneka jariya hi band hai to hum paise kahase bhare bank manneger ko thodi bhi insaniyat nhi hai o bol rhe hai tum rishtedarose paisa lo, tumare jewar becho gadi hogi to becho, lockdown rehne do do o hmari orobleam nhi humko hafte chahiye ab kya humne jaan deneki agar waise hai to lo hmari jaan, mai khud ek covid petiont hun mereko ilaj ke liye paise nhi hai 2 chote bacche hai mere mai kya karu bacchoko b jehar deti or khud b piti hun

Sorry for inconvenience unable to process please contact bank

Rs. 200.00 was debited on your Saraswat Bank Debit Card XX7647 on 18-May-2021 07:17:58 PM at BHARAT BANK CO2 GOR E MUMBAI MHIN - ATM0998 The available Balance in your Account is: Rs. 882013.14
(Txn Ref No[protected]
If this is an unauthorised transaction SMS 'BLOCK' to [protected] to permanently block your cards. - Saraswat Bank
To who so ever concerned the above message is i received from your bank as i tried to withdraw from goregaon east two atms of saraswat bank madhurkendra and pandurangwadi failed to withdraw amount no transactions no withdrawal etc so tried other bank atms one idfc bank tried to withdraw amount i could not withdraw but amount was debited and reversed immediately another atm Bharat bank same repeated could not withdraw but my amount was debited but i didnt get money from atm and no reversal also again went to saraswat atm to check if amount is reverted it wasnt..lots network server issues none could withdraw amount and got debited no reversals..pls check this matter on urgent basis as my amount debited but not reverted
yet
vishakha pai

I am following up with mulund East Mumbai Branch for my account internet access from last 20 days.still it's not resolved.otherwise i will not have any option other than closing account [protected]

My name is Aditya Bhide, the incident took place on 9th May 2021. The Katraj branch of Saraswat bank has deducted extra money from my bank account without notification. The loan EMI goes on 10th of every month. It is an auto debit, where the EMI amount from HDFC gets transferred to Saraswat bank saving account and then from there it goes to loan account. however there was a transaction triggered by the bank on 9th May, where they deducted the minimum balance which was kept to avoid penalties and gave me a auto notification of the debit transaction.

This should not have happened as the transaction should be triggered on 10th of the month and not 9th of the month. Even today the transaction is not triggered from my HDFC bank and which has lead to lot follow-up with the bank and the corporate site. I have written a mail and tried calling the bank also multiple time, however there is no response from the bank branch. In these difficult times when people do not have jobs and we are still paying the EMI's, the least we expect the bank to be prompt in the communication, however that is not the case. Please do let me know a way forward from this situation and let me know if the error can be resolved.

The password reset option doesn't work for the customer id 7492341.
We tried routing this through the Gadkari Branch office and they are not able to do anything.
Please find the error on entering the Customer ID, Registered Mobile Number and the Verification Code.

Hi team,

Did one transaction on my account through phonepe on 28th april of amount 3066 but still amount not credited to my saraswat account.In phonepe app its showing amount credited please could you look into it

Thanks,
Nikita Gawde

A message was received that 'Due to migration net banking services will not be available up to 26th April 2021' however even on 3rd and 4th may '21 neither the site is not responding nor there is any information from Bank.

I have transfered INR 50000 from my DBS bank account to Saraswat savings account on 26 April 2021 . The amount is debited from DBS but has not yet been credited to saraswat acct ending 4714 .
The utr number is 0811OP[protected] .
Please credit the saraswat savings acct [protected].

I have transfer Rs.25, 000 on 23.04.2021 from my Standard chartered bank account to my saraswat co op bank account no.[protected]. My SCB account got debited however money still not credited to to Saraswat bank account

Reference no. is LB[protected]

Hi Team,

On 19Th Apr 2021 around between 5.00PM To 5.35PM i had request withdrawal for 5000/- rupees and actually i have received only 1000/-. Also I had registered feedback on their ATM Machine and leave feedback foe that received less amount as per request,

Kindly please refund the money in my account asap

I have received SMS regarding non operation of my locker twice and then ultimately I received letter from Virar East branch for non operation of locker for last three years and also in the letter they threatend me for brake open the locker for non operation.
I have to state that during the period mentioned in letter I have operated my locker many time last operated in March 2021
Pl let me know why branch is harrassing customer s by sending such letters SMS without conforming at the branch level
I have also talked on telephone with the officer who is encharge of locker but till date she has not reverted me back
Today both the landline numbers are not working giving massage it is switchoff pl look into the master

Naresh Thakur

Locker no 691
Non [protected]/[protected]

ATM amount not withdraw but debit my seving account 10000

My self nikhil owner of Deval Pharma
Account holder in your bank in bibwweadi pune.
Though I am a regular vendor of the bank some person from paud rd branch calling me continuously regarding order for sanitizer.
I am in the covid duty of the hospital to supply iv fuild
They have no manners to wait or text .
Called 5 times without gap .
Are we free all the time or taken us granted for everything.

I don't like this behavior and I will withdraw my 2 current accounts from your bank.
Third account also i was going to open. But I will not go ahead.

Regards

Dear sir,
Yesterday i tried to withdrew 1000 rs from ba k of baroda atm at Shivalik nagar, Haridwar branch but the same was not coming out however the amount is deducted from the bank
My account no.is 14149 and account holder name is amol h shinde.
Pl help to refund the same

Sms details :
Rs. 1000.00 was debited on your Saraswat Bank Debit Card XX7484 on 28-Feb-2021 04:56:20 PM at SIVALIK NAGAR BHEL RAN HARIDWAR UKIN[protected] The available Balance in your Account is: Rs. 21359.54
(Txn Ref No[protected]
If this is an unauthorised transaction SMS 'BLOCK' to [protected] to permanently block your cards.

I do not have credit.
Why you are charging my credit card fees on monthly basis

I am been harrased by the Thane Khopat Branch Manager, Mr Vinod Dhond (vinod.[protected]@saraswatbank.com) for loan repayment. I have already informed him and had given a written request as on January 28th 2021 that I will be paying in full by April or May 2021 in full with all charges which he did not acknowledged yet but he is sending multiple emails to my company HR for salary deduction. My company has no policy to deduct any wages so I have been asked to leave. As I am the only earning member in my family, if I leave my job how I will take care of my family and also. How I will pay my loan to Saraswat Bank. I just want to let you know that if he send any further emails to my company HR and if I had to leave my job for any such matters. I won't be able to pay a single Rupee towards my saraswat bank loan. Will also file an official complaint against the bank and its employees and banks recovery team. So please look into it as soon as possible.

Regards,
Rohan Raj Powar
Loan id: [protected]

I paid the electricity bill by google pay on dt. 08.12.2020 for Rs.1023.00 but the transaction failed and got refund message from google pay on dt. 12.12.2020 that money credited to bank account. But the amount was not credited to my account till the date.

What should i do to get my money?

Google pay transaction id - CICAgKDD1IPAGg

I am not able to transfer funds although I am having sufficient credit limits for withdrawal.. It is showing insufficient balance in you account..