Saraswat Bank Complaints & Reviews

Dear sir/ma'am,

I hope that I'm addressing the the right person else my concerns get directed to right personnel. Today, October 5, 2020, I visited saraswat bank (goregaon west- sv road branch) at around 11:45 am to deposit cash.

Firstly, the crowd management by the bank is really poor. There's no proper way that people(customers) follow social distancing norms and many of them(customers and staff) are not wearing masks thus violating Covid norms. However, none of the staff members take any initiative to ensure that it is followed.

Secondly, there is no proper directive for which counter is responsible for what and one only knows after enquirying from staff.

Thirdly, while standing for around 1hour in the queue, the casher (Swati Naik) allowed at least 3 of her acquaintances to jump the queue and serve them before common customers. One of her acquaintances whom she allowed was Mr Bhim Naval Vishwakarma. All this was overlooked by the security guard in charge( Mr. Vinay Pandey).

These personnel refused to reveal their identities and after much deliberation I got to know their names. These personnel weren't wearing any ID cards or didn't have name tents around their desks.

The branch manager was on a leave and Mr. Krishna Pai who was next in charge refused to take any satisfactory actions against Mrs. Naik.

This really brings in question the integrity of your bank and how much your care for your customers. More so this Covid pandemic period has been difficult for everyone and I or anyone would not want to face any dire consequences due to inefficiency and irresponsible of the staff of your branch.

I hope that you take a look into this matter and take strict action against your employees else I would have to consider my association with your bank.

Hoping for the best from you.

Thanks & Regards
Atharva Telang
athuli.[protected]@gmail.com

I and my husband had a home loan and a top up loan with Saraswat Malad Branch. My husband passed away on 1 Aug due to sickness. We submitted for insurance against loan claim with both insurance companies. Within a week's time, I received a lumpsum amount against the home loan. My home loan o/s was about 6 lakh and I received about 20 lakh. I informed the bank, the they debited the home loan o/s and froze my account with balance available...

On 26.09.2020 i have done neft from m. S. Ansari & co. Saraswat bank to [protected] instead of doing in [protected] its an punjab national bank acoount no. But after spoking to punjab national bank employee he said there is no such account of given account no. ([protected]) but still now i have not received my money back so please do the needfull.

Refrence no. Rns[protected]

Thanks
[protected]

Reminder
Dear sir,
Please resolve my issue of share certificate. Also i wanted top-up loan against my housing loan.

Vikas naik

—

From: vikas naik
Sent: monday, september 14, 2020 9:44 am
To: [protected]@saraswatbank.co.in
Cc: vikas naik
Subject: re: 102nd foundation day

Dear sir,

Please resolve my issue of share certificate....

Dear sir,
I have a saving account in the saraswat bank, nancy colony branch, borivali east, mumbai.
The ac number is [protected]. On 29.4.2020,
I have transferred through neft ₹ 10000.00 to my relative's ac [protected] bank of baroda, khanderao market branch.

The transaction ref of saraswat bank is :
Neft transaction with ref no r[protected] for rs.10, 000.00 has been credited to benf [protected] /ifsc-barb0khande on[protected] at 16:05:14 - saraswat bank

However, i mentioned wrong ac no. As [protected]. I inform this mistake to my branch.
Immediately saraswat bank informed the bob branch to block the money. The money was blocked by b0b.

Now, though my branch is following with bob and has also raised the issue with bob neft/rtgs cell. They are not returning the money.
You are requested to look into this and help me to get my money back.
Thanks & regards,
Amal chitre.
[protected].

As per rbi their will be no penal and bonuses charges from 1st march 2020 to 31 aug 2020. Then why rs 3500 ecs dr return charges is cut for month of march from my account. 17 entries of ecs dr charges in just 30 sec without informing me. Very bad experience from saraswat bank

I have generated transaction 01/09/2020 to send rs 10000/- to my friend through upi. My aacount deducted for 10000/- but recipient did not recieved it.
The details regarding this transaction is as follows:
Upi transaction id :[protected]
Sender name : smita mangesh
Patil
Sender upi id : [protected]@oksbi
Google transaction id :
Cicagkclroqgmg
Recipient upi id : [protected]@okaxis

Please look into the matter and inform me as soon as possible.

I had ordered a Teclast Tablet/ PC, [ order ID- MS1875] from 'tapgig.in, powered by Shopify' worth rupees: 2, 999, on15th of August 2020. The payment was made from my phonePe UPI, [Account no: [protected]] (phone number: [protected]- Transaction ID P2008151600197841441155. The transaction was made through PayU payment service. (PayU payment ID[protected]. The payment wasn't made to the vendor 'tapgig.in' but, some (Divyanshu Jain).No delivery...

I request for refund because i made transaction to account which is fraud and collecting money in name of giving jobs

Sir my account has been deducted by Rs.25000 on 11:47 pm on 18th August 2020.
I would like to inform that I haven't received any otp nor received any phone call for otp.
The amount got deducted anonymously which is unknown.
I have registered complaint at Police station and filed a fir and also i have sent mail at [protected]@saraswatbank.com regarding this.
Sir as it was my saving for my fees for my diploma, i would like to inform you that the deadline for paying my fees is 24th of August 2020.

My bank account is hatched by some unknown person and money deducted

Respected madam / sir

I vicky tejumal dasani bearing account no [protected] akurdi nigdi branch ifsc code no srcb0000064 was transferring payment of 150000/- to mukesh keswani bearing account no [protected] ifsc code orbc0101853,
But by mistake it got transferred to - [protected] ifsc code same as mentioned above,
Transaction done on 08.08.2020 at 7:22pm, imps reference no[protected]

I request you to please reverse my payment to my account
Request you to kindly cooperate for the same

Thanks & regards
V. T. Dasani.

Deducted money from my bank while using atm at nechwa sikar (Rajasthan) (5th august) and didn't receive the money also. I tried calling on the customer number provided but call wasn't received on other side. Please resolve the issue asap...

[protected]

I am having saving ac in pimple nilakh branch ac no. Saving 3513 my wife is having rd ac in bhosari branch rd ac no 44.
Now we want to make rd ac joint. Accordingly we have given letter to the branch for for the same but the branch has replied to close the ac and make new ac.

We request to make the existing rd ac joint. Soft copy of letter is attached herewith.

Thanking you

Deducted money from my bank while using atm at khed shivapur (27 june 8.20 pm) and didn't receive the money also. I tried calling on the customer number provided but call wasn't received on other side. Please resolve the issue asap.

Hi .I was having Loan ACCOUNT with saraswat bank for HL and mortgage loan which is closed.upon closing the account I asked bank to refund my 25000 Rs. Which is taken as share..but now bank is not ready to refund the amount mentioning as these are non refundable amount...this is not at all acceptable from the good organizations...they are hiding the things while applying the loan and any other service.

I had buy a product from eezephone and money also has been get deducted from my account..but while canceling order its dnt have cancel oder option..after few search we came to know that the site was fake and we get stuck into this scam...but i need my money back...please kindly help me from this situation.

Hi team,

On 11th june i received a call from the no - [protected] for cash back. To avail the cashback asked me to click on send option in phone pe on notification. Once i click on it i have not received any cash back instead the amount got debited from my linked bank account. Also there is no message from phone pe for the payment confirmation. I need my money back. There is no security o[censored]sers details. How come anyone can get the personal details o[censored]s (User/customer) and verify the same. Request you to investigate this issue and refund my amount asap.

I am attaching some attachments for your reference.

You can contact me via email or mobile no.

Regards,
Sunil mhaskar
[protected]

Today i have withdraw 3000/- from bandra's atm and money got deducted twice from my account and i didn't get cash from atm it showed transaction timeout. So basically i didn't get any cash from atm and 6000/- got deducted from my account.

And from another atm i have tried again to withdraw 3000/- and this time i got cash from atm.

So my 6000/- rs. I have lost from my account for failed transaction.